Audio Fix / setup help

Sony STR-AN1000 / TA-AN1000: send a direct HDMI player only to receiver speakers

Sony STR-AN1000 / TA-AN1000 — send a direct HDMI player only to receiver speakers. Confirm the actual setup and observed response before reporting an outcome.

Manufacturer-documented Reviewed 2026-11-09 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Audio Out currently TV+AMP, Control for HDMI Off and Audio Return Channel Off.

Connection scope: HDMI / ARC / eARC audio. Symptom: Sound goes to the wrong output.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at step-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

step-0

Is the player connected directly to this unit HDMI IN?

A TV-app return uses a different audio direction.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

step-1

Are Control for HDMI and Audio Return Channel both confirmed Off?

Do not disable CEC/return audio merely to make the menu selectable.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

step-2

Is Audio Out currently TV+AMP and receiver-speaker-only playback intended?

TV speakers will stop receiving this direct-player audio.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

step-3

May this destination change with all listening levels down?

Keep the original value and avoid a sudden volume increase.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

step-4

Set Setup > HDMI Settings > Audio Out to AMP

Leave input assignments and partner TV settings unchanged.

Look for: Perform only the stated operation and confirm whether it was possible.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

step-5

Does the intended player now use the receiver speakers without TV-speaker output?

This does not establish an unsupported player format or repair an HDMI cable.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented Sony STR-AN1000 / TA-AN1000 official manual ↗PDF pages 231 — HDMI Audio Out AMP sends direct-player sound only to receiver speakers. TV+AMP is limited by TV audio capability. Audio Out cannot be changed with Control for HDMI On or Audio Return Channel eARC/ARC.Direct HDMI player with CEC and return audio already Off; not TV app audio. · Source checked 2026-11-09

Possible result

Checks completed — report what happened

Completion is not an automatic solved result. Report your actual outcome; no Audio Review physical test or measured repair is claimed.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Stop and retain the actual observations

    A required fact or response was not confirmed. Consult the exact product/partner documentation or official support. Do not escalate to a reset, update installation, internal repair or unsafe wiring change.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      A required fact is unknown

      Confirm the actual model, source, partner capability and current state before continuing. Do not guess a menu or interrupt a live session/update.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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