Audio Fix / setup help
Integra DRX-3.4: delay early audio using the documented per-input control
Integra DRX-3.4: delay early audio using the documented per-input control. Check prerequisites and the actual response before reporting an outcome.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Known HDMI input; audio arrives before the picture.
Connection scope: HDMI / ARC / eARC audio. Symptom: Sound and picture are out of sync.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at step-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
step-0
Does the audio arrive before the corresponding picture?
Adding delay cannot advance sound that is already late.
Look for: Confirm the actual prerequisite or observation. Unknown stops safely.
- If Yes / check completed → Is a supported normal listening mode active with the delay control available?
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
step-1
Is a supported normal listening mode active with the delay control available?
Do not blindly leave Direct/Pure Direct/Pure Audio or change a listening mode just to make a hidden control appear.
Look for: Confirm the actual prerequisite or observation. Unknown stops safely.
- If Yes / check completed → May this input timing value be changed temporarily?
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
step-2
May this input timing value be changed temporarily?
Record the previous value for restoration. No TV Auto Lip Sync capability is assumed.
Look for: Confirm the actual prerequisite or observation. Unknown stops safely.
- If Yes / check completed → Open Quick Menu > HDMI > A/V Sync
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
step-3
Open Quick Menu > HDMI > A/V Sync
Use this model-specific control name rather than another brand menu.
Look for: Perform only the stated operation, then confirm whether it could be completed.
- If Yes / check completed → Add only a small delay and compare the same scene
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
step-4
Add only a small delay and compare the same scene
Stay within the values offered by the receiver; restore the old value if worse.
Look for: Perform only the stated operation, then confirm whether it could be completed.
- If Yes / check completed → Is synchronisation actually closer on that same input?
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
step-5
Is synchronisation actually closer on that same input?
Changing a number is not itself proof of an improvement.
Look for: Confirm the actual prerequisite or observation. Unknown stops safely.
- If Yes / check completed → Checks completed — report what happened
- If No / cannot confirm → Keep these observations for official support
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented Integra DRX-3.4 manufacturer instruction manual ↗PDF page 74 — A/V Sync in the Quick Menu HDMI section delays audio arriving before the picture and is saved per input. Direct listening modes restrict this control.Manual early-audio correction only, no automatic TV Lip-Sync assumption. · Source checked 2026-11-09
Possible result
Checks completed — report what happened
Completion is not an automatic solved result. Report solved, partly helped, did not help or could not follow based on your actual observation. No Audio Review physical test is claimed.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Keep these observations for official support
A required prerequisite or response was not confirmed. Stop this sequence and use the exact model and partner documentation. Do not escalate to a factory reset, firmware installation, internal repair or unsafe wiring change.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
A required fact is unknown
Confirm the exact model, connection, partner capability and current control state before continuing. Do not guess settings or operate an updating product.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.