Audio Fix / setup help
Chord Mojo 2: allow optical past the higher-priority USB input
Chord Mojo 2 — allow optical past the higher-priority USB input. Use the stated exact hardware and connection scope.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Exact Chord Mojo 2. Mojo2 optical is silent while USB data has priority. The optical source is already correctly connected, no coax source is active, and only one headphone listener is connected.
Connection scope: Optical digital audio. Symptom: Switching between devices isn’t working.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
scope
Confirm the model and connection
Mojo2 optical is silent while USB data has priority. The optical source is already correctly connected, no coax source is active, and only one headphone listener is connected.
Look for: Confirm this exact setup and observation before continuing.
- If Yes, I confirm → Accept interruption of USB audio?
- If No / my setup differs → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
priority-consent
Accept interruption of USB audio?
USB outranks optical on Mojo2. Removing USB data ends that audio session. Continue only when no call/recording/unsaved audio task is active and you accept the interruption, with the shared volume low.
Look for: Explicit informed acceptance is required before the next action.
- If I accept these effects → Pause both digital sources
- If No / leave this unchanged → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
a1
Pause both digital sources
Pause USB and optical playback. No call, recording or unsaved USB audio task may remain active.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Disconnect only USB data
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
a2
Disconnect only USB data
Remove any USB-C/microUSB DATA-source cables from Mojo2, leaving its separate charging connection and correctly connected optical source unchanged. No coaxial source may be active.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Compare optical media
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
a3
Compare optical media
With optical now the intended active signal, compare familiar supported media at low shared headphone volume.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Check the result
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
observe
Check the result
Does the intended optical source play after higher-priority USB data is removed?
Look for: Confirm this exact setup and observation before continuing.
- If Yes, I confirm → Checks completed
- If No / my setup differs → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Chord Mojo 2 — official manual v12 ↗Sections4,6.1–6.8,7.3–7.6 — Mojo2 has data USB-C/microUSB separate from microUSB charging, USB input priority and optical fallback, two shared-volume3.5 mm headphone jacks, power hold with colour startup, brightness and crossfeed under blue Menu, pulsing-Menu mute and magenta Lockdown.Exact Chord Mojo 2. · Source checked 2026-11-09
Possible result
More information is required
An unknown state is not a diagnosis. Record the last visible indication and consult the exact model instructions.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Continue with source and model support
Keep the source, connection and last observation. Do not reset, open equipment or change full-scale output to compensate for an unconfirmed result.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed
The requested observation was confirmed in this setup. It does not establish a hardware repair or guarantee another source behaves the same.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.