Audio Fix / setup help

Audiolab 6000A MkII: Check silence caused by an unintended Pre mode

Audiolab 6000A MkII — Check silence caused by an unintended Pre mode. Follow the exact documented route and keep the actual result.

Manufacturer-documented Reviewed 2026-11-09 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Exact Audiolab 6000A MkII. Only a simple integrated-amplifier setup with no external power-amp input, AV bypass or processor loop. Only normal external user controls; no mains modification, chassis opening, reset or firmware installation.

Connection scope: Analog line / headphone audio · Optical digital audio · Bluetooth · HDMI / ARC / eARC audio. Symptom: There is no playback sound.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

scope

Confirm the exact setup

Is this a normal integrated setup, with no source connected to POWER IN, and is Pre mode unintentionally selected?

Look for: Choose only a detail you can confirm.

  • Manufacturer-documented Audiolab 6000A MKII Owner’s Manual — International ↗Operating Modes, PDF p10 — Pre mode disables the built-in loudspeaker output. Integrated mode internally links the preamplifier and power amplifier. Pre-Power mode is for external power-amp input or an external processor loop.Exact 6000A MKII international hardware/manual; not original 6000A or North American version. · Source checked 2026-11-09

a1

Reduce amplifier volume

Set a low listening volume before enabling the speaker amplifier route.

Look for: Perform this one check and observe the actual response.

  • Manufacturer-documented Audiolab 6000A MKII Owner’s Manual — International ↗Operating Modes, PDF p10 — Pre mode disables the built-in loudspeaker output. Integrated mode internally links the preamplifier and power amplifier. Pre-Power mode is for external power-amp input or an external processor loop.Exact 6000A MKII international hardware/manual; not original 6000A or North American version. · Source checked 2026-11-09

a2

Select Integrated mode

Use the MODE control to select Integrated rather than Pre or Pre-Power. Do not change a deliberate AV or external processor installation.

Look for: Perform this one check and observe the actual response.

  • Manufacturer-documented Audiolab 6000A MKII Owner’s Manual — International ↗Operating Modes, PDF p10 — Pre mode disables the built-in loudspeaker output. Integrated mode internally links the preamplifier and power amplifier. Pre-Power mode is for external power-amp input or an external processor loop.Exact 6000A MKII international hardware/manual; not original 6000A or North American version. · Source checked 2026-11-09

result

Check the actual result

Does the normal input now play quietly through the built-in speaker amplifier?

Look for: Choose only a detail you can confirm.

  • Manufacturer-documented Audiolab 6000A MKII Owner’s Manual — International ↗Operating Modes, PDF p10 — Pre mode disables the built-in loudspeaker output. Integrated mode internally links the preamplifier and power amplifier. Pre-Power mode is for external power-amp input or an external processor loop.Exact 6000A MKII international hardware/manual; not original 6000A or North American version. · Source checked 2026-11-09

Possible result

Confirm the unknown detail first

Do not infer a source setting, installed cartridge, connector role, software state or partner capability. Obtain the exact documentation before continuing.

insufficient data

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep the actual observation for support

    Record the exact model, source, input and last observed response. These checks do not diagnose a failed component. No reset, service work or blind update is prescribed.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      Checks completed — keep the observed result

      This records the observation in this particular setup, not a guaranteed cure, physical Audio Review test or measurement.

      steps completed

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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