Audio Fix / setup help

Audient iD14 MKII: choose the hardware output before turning the encoder

Audient iD14 MKII: choose the hardware output before turning the encoder. Check prerequisites and the actual response before reporting an outcome.

Manufacturer-documented Reviewed 2026-11-09 · Revision 1

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When this guide applies

The encoder appears to affect a different output or software control.

Connection scope: Device controls / power only. Symptom: Buttons, touch controls or wear detection aren’t working.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at step-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

step-0

Is the supplied iD14 MKII speaker/headphone selector available?

Do not borrow a different iD model gesture.

Look for: Confirm the actual prerequisite or observation. Unknown stops safely.

  • Manufacturer-documented iD14 MKII Monitoring and Controls | Audient Documentation ↗Monitoring and Controls — Speaker/headphone buttons select the encoder target; pressing the encoder mutes that selected output. Its button flashes only when muted. iD can engage ScrollControl instead of ordinary output adjustment.Exact model named in the retrieved manufacturer document header. · Source checked 2026-11-09

step-1

Is it safe to select the intended listening output at a low level?

Know which headphones or speakers are connected first.

Look for: Confirm the actual prerequisite or observation. Unknown stops safely.

  • Manufacturer-documented iD14 MKII Monitoring and Controls | Audient Documentation ↗Monitoring and Controls — Speaker/headphone buttons select the encoder target; pressing the encoder mutes that selected output. Its button flashes only when muted. iD can engage ScrollControl instead of ordinary output adjustment.Exact model named in the retrieved manufacturer document header. · Source checked 2026-11-09

step-2

Press the intended speaker or headphone selection button

Its illumination identifies the selected output target; the iD button can instead invoke ScrollControl.

Look for: Perform only the stated operation, then confirm whether it could be completed.

  • Manufacturer-documented iD14 MKII Monitoring and Controls | Audient Documentation ↗Monitoring and Controls — Speaker/headphone buttons select the encoder target; pressing the encoder mutes that selected output. Its button flashes only when muted. iD can engage ScrollControl instead of ordinary output adjustment.Exact model named in the retrieved manufacturer document header. · Source checked 2026-11-09

step-3

Turn the encoder only a small amount

Observe the selected output level indication, avoiding a sudden increase.

Look for: Perform only the stated operation, then confirm whether it could be completed.

  • Manufacturer-documented iD14 MKII Monitoring and Controls | Audient Documentation ↗Monitoring and Controls — Speaker/headphone buttons select the encoder target; pressing the encoder mutes that selected output. Its button flashes only when muted. iD can engage ScrollControl instead of ordinary output adjustment.Exact model named in the retrieved manufacturer document header. · Source checked 2026-11-09

step-4

Does the intended output respond to that small change?

Do not reset the mixer or repeatedly operate unknown button modes.

Look for: Confirm the actual prerequisite or observation. Unknown stops safely.

  • Manufacturer-documented iD14 MKII Monitoring and Controls | Audient Documentation ↗Monitoring and Controls — Speaker/headphone buttons select the encoder target; pressing the encoder mutes that selected output. Its button flashes only when muted. iD can engage ScrollControl instead of ordinary output adjustment.Exact model named in the retrieved manufacturer document header. · Source checked 2026-11-09

Possible result

Checks completed — report what happened

Completion is not an automatic solved result. Report solved, partly helped, did not help or could not follow based on your actual observation. No Audio Review physical test is claimed.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep these observations for official support

    A required prerequisite or response was not confirmed. Stop this sequence and use the exact model and partner documentation. Do not escalate to a factory reset, firmware installation, internal repair or unsafe wiring change.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      A required fact is unknown

      Confirm the exact model, connection, partner capability and current control state before continuing. Do not guess settings or operate an updating product.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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