Audio Fix / setup help

ARCAM AVA15: adjust audio arriving before the TV picture

ARCAM AVA15 — adjust audio arriving before the TV picture. Confirm the actual setup and observed response before reporting an outcome.

Manufacturer-documented Reviewed 2026-11-09 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

TV (eARC) input selected; positive audio delay is appropriate only for early sound.

Connection scope: HDMI / ARC / eARC audio. Symptom: Sound and picture are out of sync.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at step-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

step-0

Is the symptom audio arriving before the matching lip movement?

If audio is already late, extra delay can worsen it; stop here.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

step-1

Is TV (eARC) the selected input and its Lip Sync control available?

The manual gives different controls to other source families.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

step-2

May this timing setting change with its old Auto/manual value recorded?

Keep a route back to the original setting if comparison is worse.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

step-3

Open TV input Lip Sync in Input Setup

Do not assume the TV supports an automatic timing exchange.

Look for: Perform only the stated operation and confirm whether it was possible.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

step-4

Try a small supported manual delay while comparing the same scene

Use 5 ms steps within the documented 5–250 ms range. Restore the old setting if worse.

Look for: Perform only the stated operation and confirm whether it was possible.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

step-5

Is the same scene closer to synchronisation?

A changed number alone is not proof of corrected timing.

Look for: Confirm the stated setup or observation. Unknown stops safely.

  • Manufacturer-documented ARCAM AVA15 official manual ↗PDF pages 44 — TV-input Lip Sync offers Auto or manual5–250 ms in5 ms increments. It adds audio delay; it cannot advance audio already arriving late.Verified TV (eARC) source with audio arriving before its picture; no assumption of TV auto-lip-sync capabilities. · Source checked 2026-11-09

Possible result

Checks completed — report what happened

Completion is not an automatic solved result. Report your actual outcome; no Audio Review physical test or measured repair is claimed.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Stop and retain the actual observations

    A required fact or response was not confirmed. Consult the exact product/partner documentation or official support. Do not escalate to a reset, update installation, internal repair or unsafe wiring change.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      A required fact is unknown

      Confirm the actual model, source, partner capability and current state before continuing. Do not guess a menu or interrupt a live session/update.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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