Audio Fix / setup help

Arcam A15: Route a supported non-Bluetooth input to Bluetooth headphones

Arcam A15 — Route a supported non-Bluetooth input to Bluetooth headphones. Follow the exact documented route and keep the actual result.

Manufacturer-documented Reviewed 2026-11-09 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Exact Arcam A15. A known non-Bluetooth input is already playing at a quiet level; compatible headphones are already in their own documented pairing mode. Changing the output interrupts the current speaker listening route. Only normal external user controls; no mains modification, chassis opening, reset or firmware installation.

Connection scope: Analog line / headphone audio · Optical digital audio. Symptom: Sound goes to the wrong output.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

scope

Confirm the exact setup

Is the current source non-Bluetooth, are your headphones already in their documented pairing mode, and do you accept changing the active listening output?

Look for: Choose only a detail you can confirm.

  • Manufacturer-documented ARCAM A5/A15/A25 English Owner’s Manual ↗Bluetooth output, PDF p8; Audio Output, PDF p10 — The amplifier can pair Bluetooth headphones from Audio Output. A15 uses Pair BT Output; A25 uses Pair New Bluetooth Device. Bluetooth cannot be the source while transmitting Bluetooth audio.Original ARCAM A15; not the later + model. · Source checked 2026-11-09

a1

Open Audio Output

Open the amplifier Audio Menu and enter Audio Output. If that menu cannot be identified, stop rather than guessing a button.

Look for: Perform this one check and observe the actual response.

  • Manufacturer-documented ARCAM A5/A15/A25 English Owner’s Manual ↗Bluetooth output, PDF p8; Audio Output, PDF p10 — The amplifier can pair Bluetooth headphones from Audio Output. A15 uses Pair BT Output; A25 uses Pair New Bluetooth Device. Bluetooth cannot be the source while transmitting Bluetooth audio.Original ARCAM A15; not the later + model. · Source checked 2026-11-09

a2

Start the documented output pairing

With Speakers highlighted, use the down navigation control and select Pair BT Output. Follow the visible headphone pairing result.

Look for: Perform this one check and observe the actual response.

  • Manufacturer-documented ARCAM A5/A15/A25 English Owner’s Manual ↗Bluetooth output, PDF p8; Audio Output, PDF p10 — The amplifier can pair Bluetooth headphones from Audio Output. A15 uses Pair BT Output; A25 uses Pair New Bluetooth Device. Bluetooth cannot be the source while transmitting Bluetooth audio.Original ARCAM A15; not the later + model. · Source checked 2026-11-09

result

Check the actual result

Does Audio Output show the intended headphones and is that the route you intended?

Look for: Choose only a detail you can confirm.

  • Manufacturer-documented ARCAM A5/A15/A25 English Owner’s Manual ↗Bluetooth output, PDF p8; Audio Output, PDF p10 — The amplifier can pair Bluetooth headphones from Audio Output. A15 uses Pair BT Output; A25 uses Pair New Bluetooth Device. Bluetooth cannot be the source while transmitting Bluetooth audio.Original ARCAM A15; not the later + model. · Source checked 2026-11-09

Possible result

Confirm the unknown detail first

Do not infer a source setting, installed cartridge, connector role, software state or partner capability. Obtain the exact documentation before continuing.

insufficient data

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep the actual observation for support

    Record the exact model, source, input and last observed response. These checks do not diagnose a failed component. No reset, service work or blind update is prescribed.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      Checks completed — keep the observed result

      This records the observation in this particular setup, not a guaranteed cure, physical Audio Review test or measurement.

      steps completed

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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