Audio Fix / setup help

DALI IO-8: answer a Bluetooth call without invoking the assistant

answer a Bluetooth call without invoking the assistant. Exact IO-8 is Bluetooth-connected to the intended phone and an ordinary incoming call is available for a consensual test. This guide does not claim a USB or passive-cable microphone path.

Manufacturer-documented Reviewed 2026-11-10 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Exact IO-8 is Bluetooth-connected to the intended phone and an ordinary incoming call is available for a consensual test. This guide does not claim a USB or passive-cable microphone path.

Connection scope: Bluetooth. Symptom: Sound changes during calls.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

scope

Confirm the exact setup

Exact IO-8 is Bluetooth-connected to the intended phone and an ordinary incoming call is available for a consensual test. This guide does not claim a USB or passive-cable microphone path.

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented DALI IO-8 original manufacturer manual (Richer Sounds copy) ↗Original DALI IO-8 manual pp.9–10,13 — The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call. Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture. For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.Exact models: DALI IO-8. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a1

Confirm the call’s phone and route

The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call.

Look for: The correct phone and Bluetooth connection are known.

  • Manufacturer-documented DALI IO-8 original manufacturer manual (Richer Sounds copy) ↗Original DALI IO-8 manual pp.9–10,13 — The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call. Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture. For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.Exact models: DALI IO-8. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a2

Use one short centre-button press

Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture.

Look for: Observe whether the call is answered on the headphones.

  • Manufacturer-documented DALI IO-8 original manufacturer manual (Richer Sounds copy) ↗Original DALI IO-8 manual pp.9–10,13 — The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call. Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture. For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.Exact models: DALI IO-8. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a3

End only the agreed test call

For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.

Look for: Record the actual answering/audio result.

  • Manufacturer-documented DALI IO-8 original manufacturer manual (Richer Sounds copy) ↗Original DALI IO-8 manual pp.9–10,13 — The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call. Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture. For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.Exact models: DALI IO-8. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

result

Check the actual result

Did the agreed call answer with audio routed through the Bluetooth-connected IO-8?

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented DALI IO-8 original manufacturer manual (Richer Sounds copy) ↗Original DALI IO-8 manual pp.9–10,13 — The documented hands-free function belongs to Bluetooth operation. Check that the intended paired phone is receiving the call. Press the right-cup centre button once to take the incoming call. Do not hold, which is the virtual-assistant gesture. For a test call, a single centre-button press ends it. Do not use this action to interrupt a real ongoing conversation without the caller’s agreement.Exact models: DALI IO-8. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

Possible result

Checks completed — report the actual outcome

The stated observation was confirmed in this setup. Completion is not an automatic Solved report, a hardware diagnosis or a physical Audio Review test.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep the observation for support

    Record the exact model, source, connection and last visible result. Do not reset equipment, open its chassis, bypass protective limits or install firmware to compensate for an unconfirmed result.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      Confirm the unknown detail first

      An unknown indication is not a diagnosis. Check the exact instructions or ask the manufacturer before continuing.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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