Audio Fix / setup help

NAD M10 V3: check the TV-return role and PCM requirement

check the TV-return role and PCM requirement. Exact NAD M10 V3 receives a TV’s ARC/eARC audio. Both HDMI roles are known, audio level is low and no speaker protection indication is present.

Manufacturer-documented Reviewed 2026-11-10 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Exact NAD M10 V3 receives a TV’s ARC/eARC audio. Both HDMI roles are known, audio level is low and no speaker protection indication is present.

Connection scope: HDMI / ARC / eARC audio. Symptom: There is no playback sound.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

scope

Confirm the exact setup

Exact NAD M10 V3 receives a TV’s ARC/eARC audio. Both HDMI roles are known, audio level is low and no speaker protection indication is present.

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented NAD M10 V3 — manufacturer instructions ↗M10 V3 original manual pp.7–8 — The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port. The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path. Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.Exact models: NAD M10 V3. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a1

Confirm the two return-channel ports

The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port.

Look for: The two audio-return roles are confirmed.

  • Manufacturer-documented NAD M10 V3 — manufacturer instructions ↗M10 V3 original manual pp.7–8 — The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port. The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path. Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.Exact models: NAD M10 V3. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a2

Check TV output format

The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path.

Look for: PCM output is selected on the TV.

  • Manufacturer-documented NAD M10 V3 — manufacturer instructions ↗M10 V3 original manual pp.7–8 — The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port. The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path. Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.Exact models: NAD M10 V3. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a3

Select and compare the HDMI source

Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.

Look for: Observe actual TV audio without changing amplifier gain.

  • Manufacturer-documented NAD M10 V3 — manufacturer instructions ↗M10 V3 original manual pp.7–8 — The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port. The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path. Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.Exact models: NAD M10 V3. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

result

Check the actual result

Does the known TV-return path play with the required PCM output?

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented NAD M10 V3 — manufacturer instructions ↗M10 V3 original manual pp.7–8 — The M10 V3 HDMI eARC socket receives TV audio; it is not an ordinary source HDMI input or a video output. Check that the already-installed cable reaches the TV’s ARC/eARC port. The M10 V3 manual requires PCM only from the connected TV. Read that TV’s actual audio-output setting and choose the supported PCM route if the owner agrees. Do not invent the TV’s menu path. Choose HDMI as the M10 V3 source and replay the same quiet TV clip. If it remains silent, preserve the two port labels and actual format for support.Exact models: NAD M10 V3. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

Possible result

Checks completed — report the actual outcome

The stated observation was confirmed in this setup. Completion is not an automatic Solved report, a hardware diagnosis or a physical Audio Review test.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep the observation for support

    Record the exact model, source, connection and last visible result. Do not reset equipment, open its chassis, bypass protective limits or install firmware to compensate for an unconfirmed result.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      Confirm the unknown detail first

      An unknown indication is not a diagnosis. Check the exact instructions or ask the manufacturer before continuing.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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