Audio Fix / setup help

Pioneer VSX-935: add Sound Delay only when the audio arrives early

add Sound Delay only when the audio arrives early. Exact VSX-935 has working HDMI audio that visibly arrives before the picture. If sound already arrives late or the direction is unknown, stop rather than adding more delay.

Manufacturer-documented Reviewed 2026-11-10 · Revision 1

Follow these checks in Audio Fix →

When this guide applies

Exact VSX-935 has working HDMI audio that visibly arrives before the picture. If sound already arrives late or the direction is unknown, stop rather than adding more delay.

Connection scope: HDMI / ARC / eARC audio. Symptom: Sound and picture are out of sync.

This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.

If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.

Checks and possible outcomes

Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.

scope

Confirm the exact setup

Exact VSX-935 has working HDMI audio that visibly arrives before the picture. If sound already arrives late or the direction is unknown, stop rather than adding more delay.

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented Pioneer VSX-935 — manufacturer instructions ↗VSX-935 manual pp.77–78,153 — Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early. Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control. Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.Exact models: Pioneer VSX-935. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a1

Confirm the direction on a known clip

Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early.

Look for: Audio is ahead of the picture.

  • Manufacturer-documented Pioneer VSX-935 — manufacturer instructions ↗VSX-935 manual pp.77–78,153 — Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early. Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control. Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.Exact models: Pioneer VSX-935. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a2

Open the documented delay control

Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control.

Look for: Sound Delay and its current value are visible.

  • Manufacturer-documented Pioneer VSX-935 — manufacturer instructions ↗VSX-935 manual pp.77–78,153 — Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early. Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control. Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.Exact models: Pioneer VSX-935. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

a3

Compare a small reversible delay change

Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.

Look for: Observe lip sync on the same clip.

  • Manufacturer-documented Pioneer VSX-935 — manufacturer instructions ↗VSX-935 manual pp.77–78,153 — Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early. Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control. Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.Exact models: Pioneer VSX-935. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

result

Check the actual result

Is the same clip more closely synchronised after adding only the required small delay?

Look for: Confirm the stated setup or visible result. Stop if it is unknown.

  • Manufacturer-documented Pioneer VSX-935 — manufacturer instructions ↗VSX-935 manual pp.77–78,153 — Use a familiar talking-head clip and the same TV picture mode. Continue only when audio is early. Open AV Adjust > HDMI > Sound Delay. Some inputs show adjustments on the receiver display rather than the television; use the actual menu instead of guessing a different control. Increase audio delay gradually while replaying the same clip. Preserve the previous setting and restore it if the result worsens. Do not use this as a correction for already-late audio.Exact models: Pioneer VSX-935. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10

Possible result

Checks completed — report the actual outcome

The stated observation was confirmed in this setup. Completion is not an automatic Solved report, a hardware diagnosis or a physical Audio Review test.

steps completed

Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

    Possible result

    Keep the observation for support

    Record the exact model, source, connection and last visible result. Do not reset equipment, open its chassis, bypass protective limits or install firmware to compensate for an unconfirmed result.

    next support

    Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

      Possible result

      Confirm the unknown detail first

      An unknown indication is not a diagnosis. Check the exact instructions or ask the manufacturer before continuing.

      insufficient data

      Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.

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