Audio Fix / setup help
Space One Pro: check two-device setup and playback priority
Check the LDAC trade-off, second-device pairing and the Pro model’s last-started playback behaviour.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Exact Space One Pro connected to a phone and computer over Bluetooth. Space One uses a different priority policy. Unknown connection state must be checked.
Connection scope: Bluetooth. Symptom: Switching between devices isn’t working.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
What owners have reported
These are public, self-reported experiences. They help explain the order of checks and the limits of a guide. They are not controlled tests, proof of a cause, a success rate or a substitute for the manufacturer instructions above.
User-reported Space One Pro — connecting two devices
A user could not enter second-device pairing with the power control. The discussion exposed that LDAC was enabled and suggested checking app connection mode first.
How this informs the checks: Put the documented LDAC/multipoint limitation before button timing or resets; do not treat the reply as manufacturer evidence.
Limits: Anecdote with no recorded firmware/OS matrix or independently verified successful resolution. It does not prove a defect or universal fix.
Read the original public discussion ↗ · Reviewed 2026-11-09
Checks and possible outcomes
Start at connected. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
connected
Are both devices currently connected?
Check Bluetooth connection status on the phone and computer; saved pairing entries alone are not active connections.
Look for: Choose the answer that describes what you can actually observe.
- If Both show an active connection → Establish playback on the computer
- If Only one is connected → Is LDAC enabled in the soundcore app?
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented How to Enable Multipoint Connection for Space One Pro ↗Enable Multipoint Connection, step 1 — After a first device is connected, double-pressing the Space One Pro power button enters the procedure for pairing a second device.Exact Space One Pro. This does not identify the user’s present connection state. · Source checked 2026-11-09
ldac
Is LDAC enabled in the soundcore app?
Inspect the Space One Pro sound mode before trying to add another device.
Look for: Choose the answer that describes what you can actually observe.
- If LDAC is enabled → LDAC and two-device use are alternatives here
- If LDAC is not enabled → Start second-device pairing
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented How to Enable LDAC for Space One Pro ↗LDAC activation, step 1 — For Android, the soundcore app exposes Settings > Sound Mode > Preferred Audio Quality. LDAC prevents simultaneous two-device connection.Exact Space One Pro; no minimum app/firmware version is specified on this page. Source LDAC support and active codec still need checking. · Source checked 2026-11-09
pair-mode
Start second-device pairing
With the first device connected, double-press the Space One Pro power button.
Look for: Choose the answer that describes what you can actually observe.
- If I completed this check → Connect from the second device
- If This did not work / I cannot find it → Continue with documented support
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented How to Enable Multipoint Connection for Space One Pro ↗Enable Multipoint Connection, step 1 — After a first device is connected, double-pressing the Space One Pro power button enters the procedure for pairing a second device.Exact Space One Pro. This does not identify the user’s present connection state. · Source checked 2026-11-09
second-device
Connect from the second device
Select the exact Space One Pro entry through the second device’s Bluetooth pairing screen.
Look for: Choose the answer that describes what you can actually observe.
- If I completed this check → Establish playback on the computer
- If This did not work / I cannot find it → Continue with documented support
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented How to Enable Multipoint Connection for Space One Pro ↗Enable Multipoint Connection, step 1 — After a first device is connected, double-pressing the Space One Pro power button enters the procedure for pairing a second device.Exact Space One Pro. This does not identify the user’s present connection state. · Source checked 2026-11-09
first-play
Establish playback on the computer
Start one piece of computer audio so that you have a known starting observation.
Look for: Choose the answer that describes what you can actually observe.
- If I completed this check → What happens when the phone starts audio?
- If This did not work / I cannot find it → Continue with documented support
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented What Are the Two Types of Multipoint Connection? ↗Type 2 (for Space One Pro); compatibility note — Space One Pro gives playback priority to the device that starts last; notification sounds can interrupt because of compatibility differences. Space One has a different priority policy.Space One Pro with a phone and computer connected. Not the original Space One. · Source checked 2026-11-09
last-play
What happens when the phone starts audio?
Start phone audio and observe the handoff. The Pro model gives priority to the latest playback; notification audio can also interrupt.
Look for: Choose the answer that describes what you can actually observe.
- If Phone audio takes over as expected → Checks completed — report the outcome
- If The expected handoff does not happen → Continue with documented support
- If I don’t know / could not check → A required observation is missing
- Manufacturer-documented What Are the Two Types of Multipoint Connection? ↗Type 2 (for Space One Pro); compatibility note — Space One Pro gives playback priority to the device that starts last; notification sounds can interrupt because of compatibility differences. Space One has a different priority policy.Space One Pro with a phone and computer connected. Not the original Space One. · Source checked 2026-11-09
Possible result
LDAC and two-device use are alternatives here
Soundcore documents that LDAC mode prevents simultaneous two-device connection. Choose which need matters now; change the app sound mode deliberately before retrying this flow.
documented limitation
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
- Manufacturer-documented How to Enable LDAC for Space One Pro ↗LDAC activation, step 1 — For Android, the soundcore app exposes Settings > Sound Mode > Preferred Audio Quality. LDAC prevents simultaneous two-device connection.Exact Space One Pro; no minimum app/firmware version is specified on this page. Source LDAC support and active codec still need checking. · Source checked 2026-11-09
Possible result
A required observation is missing
Keep the unknown value rather than selecting a similar model or guessing a menu. Check the linked documentation for the exact device and software. If it still differs, ask manufacturer support; this flow cannot confirm the missing detail.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Continue with documented support
The checks have not established a working setup. Give the manufacturer your exact models, software versions and the observation at the last step. No hardware fault or cause has been diagnosed. Do not post private identifiers in Audio Fix feedback.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed — report the outcome
Reaching this screen records completion only. Choose the feedback option that describes your own result; it is not a physical test by Audio Review.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.