Audio Fix / setup help
NAD C 700 V2: Compare one added delay when video audio is early
NAD C 700 V2 — Compare one added delay when video audio is early. Follow the exact documented route and keep the actual result.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Exact NAD C 700 V2. Existing video input and grouped BluOS playback; A/V Mode already enabled and delay control visible. No group or network changes. Only normal external user controls; no mains modification, chassis opening, reset or firmware installation.
Connection scope: HDMI / ARC / eARC audio · Optical digital audio · Analog line / headphone audio. Symptom: Sound and picture are out of sync.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
scope
Confirm the exact setup
Is sound arriving before the picture on the identified video input, with A/V Mode already enabled, Lip-Sync Delay visible below its maximum, and permission for a small timing adjustment?
Look for: Choose only a detail you can confirm.
- If Yes, confirmed → Open that video source’s Lip-Sync Delay
- If No → Keep the actual observation for support
- If I do not know / cannot check → Confirm the unknown detail first
- Manufacturer-documented NAD C 700 V2 Owner’s Manual, English EN-13 ↗Source Setup / A/V Mode and Lip-Sync Delay, PDF p13 — For a video input, A/V Mode supports grouped BluOS synchronisation. With A/V Mode enabled, Lip-sync delay adds 50–150 ms delay. More delay can address audio ahead of the picture, not audio already late.Exact C 700 V2, not original C700 or M10. Use only visibly matching installed menu controls. · Source checked 2026-11-09
a1
Open that video source’s Lip-Sync Delay
In Settings > Source Setup, select only the confirmed video input and locate its existing Lip-Sync Delay value.
Look for: Perform this one check and observe the actual response.
- If I completed this step → Add one small delay increment
- If I cannot complete this step → Keep the actual observation for support
- If I do not know / cannot check → Confirm the unknown detail first
- Manufacturer-documented NAD C 700 V2 Owner’s Manual, English EN-13 ↗Source Setup / A/V Mode and Lip-Sync Delay, PDF p13 — For a video input, A/V Mode supports grouped BluOS synchronisation. With A/V Mode enabled, Lip-sync delay adds 50–150 ms delay. More delay can address audio ahead of the picture, not audio already late.Exact C 700 V2, not original C700 or M10. Use only visibly matching installed menu controls. · Source checked 2026-11-09
a2
Add one small delay increment
Increase the delay by one small available increment within the documented range. Do not increase it if the sound is already late.
Look for: Perform this one check and observe the actual response.
- If I completed this step → Check the actual result
- If I cannot complete this step → Keep the actual observation for support
- If I do not know / cannot check → Confirm the unknown detail first
- Manufacturer-documented NAD C 700 V2 Owner’s Manual, English EN-13 ↗Source Setup / A/V Mode and Lip-Sync Delay, PDF p13 — For a video input, A/V Mode supports grouped BluOS synchronisation. With A/V Mode enabled, Lip-sync delay adds 50–150 ms delay. More delay can address audio ahead of the picture, not audio already late.Exact C 700 V2, not original C700 or M10. Use only visibly matching installed menu controls. · Source checked 2026-11-09
result
Check the actual result
When the same scene resumes quietly, is the audio/picture alignment closer?
Look for: Choose only a detail you can confirm.
- If Yes, confirmed → Checks completed — keep the observed result
- If No → Keep the actual observation for support
- If I do not know / cannot check → Confirm the unknown detail first
- Manufacturer-documented NAD C 700 V2 Owner’s Manual, English EN-13 ↗Source Setup / A/V Mode and Lip-Sync Delay, PDF p13 — For a video input, A/V Mode supports grouped BluOS synchronisation. With A/V Mode enabled, Lip-sync delay adds 50–150 ms delay. More delay can address audio ahead of the picture, not audio already late.Exact C 700 V2, not original C700 or M10. Use only visibly matching installed menu controls. · Source checked 2026-11-09
Possible result
Confirm the unknown detail first
Do not infer a source setting, installed cartridge, connector role, software state or partner capability. Obtain the exact documentation before continuing.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Keep the actual observation for support
Record the exact model, source, input and last observed response. These checks do not diagnose a failed component. No reset, service work or blind update is prescribed.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed — keep the observed result
This records the observation in this particular setup, not a guaranteed cure, physical Audio Review test or measurement.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.