Audio Fix / setup help
Bose QuietComfort Ultra Earbuds 2nd Gen: adjust Self Voice for a working call
Bose QuietComfort Ultra Earbuds 2nd Gen — adjust Self Voice for a working call. Follow the stated exact-model and source scope.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Exact Bose QuietComfort Ultra Earbuds 2nd Gen over Bluetooth. The call already works, but hearing your own voice feels blocked or unnatural. Local voice monitoring does not unmute the microphone for the other participant. No wired-audio procedure, factory reset or pairing-list clear is included.
Connection scope: Bluetooth. Symptom: Sound changes during calls.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
scope
Confirm the exact setup
The call already works, but hearing your own voice feels blocked or unnatural. Local voice monitoring does not unmute the microphone for the other participant.
Look for: Confirm the stated condition before proceeding.
- If This describes my setup → Open the exact app model page
- If My setup differs → Continue with model and source support
- If I cannot confirm this → More information is needed
- Manufacturer-documented Bose QuietComfort Ultra Earbuds 2nd Gen — official bose exact manual ↗pp.29–30,57–65: app permission, fit, calls and troubleshooting — The exact second-generation Ultra earbud manual documents app Bluetooth access, Self Voice, Earbud Seal Test and microphone/stability-band alignment.Exact Bose QuietComfort Ultra Earbuds 2nd Gen. · Source checked 2026-11-09
a1
Open the exact app model page
Open Bose for these already-connected headphones.
Look for: Observe the named setting or indication; stop if it is not available.
- If I completed this check → Open Settings
- If I cannot complete this check → Continue with model and source support
- If I do not know / cannot check → More information is needed
- Manufacturer-documented Bose QuietComfort Ultra Earbuds 2nd Gen — official bose exact manual ↗pp.29–30,57–65: app permission, fit, calls and troubleshooting — The exact second-generation Ultra earbud manual documents app Bluetooth access, Self Voice, Earbud Seal Test and microphone/stability-band alignment.Exact Bose QuietComfort Ultra Earbuds 2nd Gen. · Source checked 2026-11-09
a2
Open Settings
Choose Settings and the Self Voice control.
Look for: Observe the named setting or indication; stop if it is not available.
- If I completed this check → Compare your own voice
- If I cannot complete this check → Continue with model and source support
- If I do not know / cannot check → More information is needed
- Manufacturer-documented Bose QuietComfort Ultra Earbuds 2nd Gen — official bose exact manual ↗pp.29–30,57–65: app permission, fit, calls and troubleshooting — The exact second-generation Ultra earbud manual documents app Bluetooth access, Self Voice, Earbud Seal Test and microphone/stability-band alignment.Exact Bose QuietComfort Ultra Earbuds 2nd Gen. · Source checked 2026-11-09
a3
Compare your own voice
Adjust Self Voice to a comfortable level during the active call.
Look for: Observe the named setting or indication; stop if it is not available.
- If I completed this check → Check the result
- If I cannot complete this check → Continue with model and source support
- If I do not know / cannot check → More information is needed
- Manufacturer-documented Bose QuietComfort Ultra Earbuds 2nd Gen — official bose exact manual ↗pp.29–30,57–65: app permission, fit, calls and troubleshooting — The exact second-generation Ultra earbud manual documents app Bluetooth access, Self Voice, Earbud Seal Test and microphone/stability-band alignment.Exact Bose QuietComfort Ultra Earbuds 2nd Gen. · Source checked 2026-11-09
observe
Check the result
Is your own voice comfortable to hear during this same call?
Look for: Confirm the stated condition before proceeding.
- If The requested observation is present → Checks completed
- If The problem remains → Continue with model and source support
- If I cannot confirm this → More information is needed
- Manufacturer-documented Bose QuietComfort Ultra Earbuds 2nd Gen — official bose exact manual ↗pp.29–30,57–65: app permission, fit, calls and troubleshooting — The exact second-generation Ultra earbud manual documents app Bluetooth access, Self Voice, Earbud Seal Test and microphone/stability-band alignment.Exact Bose QuietComfort Ultra Earbuds 2nd Gen. · Source checked 2026-11-09
Possible result
More information is needed
An unknown observation does not establish a diagnosis. Record the last visible state and consult the exact-model instructions.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Continue with model and source support
Keep the last observation and source/app details. Do not delete pairings or reset settings merely because this comparison did not help.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed
The requested observation was confirmed in this setup. This does not establish a hardware repair or guarantee behaviour on another source.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.