Audio Fix / setup help
Audeze Maxwell: assign separate game and chat playback endpoints on a computer
Audeze Maxwell — assign separate game and chat playback endpoints on a computer. Use the stated exact hardware and connection scope.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Exact Audeze Maxwell. Original Maxwell is connected by actual wired USB to a computer with both Game and Chat playback endpoints present. Media and communications currently use the same endpoint, preventing the intended independent mix; no AUX/dongle connection is active.
Connection scope: USB audio. Symptom: Sound goes to the wrong output.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
scope
Confirm the model and connection
Original Maxwell is connected by actual wired USB to a computer with both Game and Chat playback endpoints present. Media and communications currently use the same endpoint, preventing the intended independent mix; no AUX/dongle connection is active.
Look for: Confirm this exact setup and observation before continuing.
- If Yes, I confirm → Accept changing application playback destinations?
- If No / my setup differs → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
route-consent
Accept changing application playback destinations?
Endpoint changes interrupt or reroute audio and can change level. Continue only outside calls/recordings with agreement to pause and lower volume first. This dual-endpoint flow excludes PS5 and AUX.
Look for: Explicit informed acceptance is required before the next action.
- If I accept these effects → Pause computer audio
- If No / leave this unchanged → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
a1
Pause computer audio
Pause both game/media and chat audio before route changes.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Lower listening volume
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
a2
Lower listening volume
Lower headset volume before selecting endpoints.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Select Game for media
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
a3
Select Game for media
In the already-open computer output settings select the positively identified original Maxwell Game playback endpoint for ordinary game/media.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Select Chat for communications
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
a4
Select Chat for communications
In the intended communication app select the positively identified Maxwell Chat output endpoint. Leave microphone input unchanged.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Inspect endpoint assignments
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
a5
Inspect endpoint assignments
Confirm media and communications use different intended endpoints before quiet playback; no call needs to be placed.
Look for: Observe the named indication or available control; stop if absent.
- If I completed this check → Check the result
- If I cannot complete this → Continue with source and model support
- If I cannot determine this → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
observe
Check the result
Are game/media and communications assigned to the intended different playback endpoints?
Look for: Confirm this exact setup and observation before continuing.
- If Yes, I confirm → Checks completed
- If No / my setup differs → Continue with source and model support
- If I cannot confirm → More information is required
- Manufacturer-documented Audeze Maxwell — official original maxwell guide ↗Original Maxwell guide: Getting Started; AUX; USB/simultaneous audio; Game/Chat; EQ; AI noise suppression; firmware display; LDAC — Normal startup hold Power 3 s. AUX near volume wheels differs from recessed boom mic port; connect/unplug AUX only powered off. PC/Mac game/chat has two endpoints except AUX. USB mic works only with BT inactive. AI suppression cycles off/low/high. EQ preset selection via double volume-wheel press then rotation; Audeze stock preset exists. Android LDAC requires exact source capability. HQ displays headset/dongle update status separately.Exact Audeze Maxwell. · Source checked 2026-11-09
Possible result
More information is required
An unknown state is not a diagnosis. Record the last visible indication and consult the exact model instructions.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Continue with source and model support
Keep the source, connection and last observation. Do not reset, open equipment or change full-scale output to compensate for an unconfirmed result.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed
The requested observation was confirmed in this setup. It does not establish a hardware repair or guarantee another source behaves the same.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.