Audio Fix / setup help
Audeze Maxwell: distinguish sidetone from a microphone fault
Audeze Maxwell: distinguish sidetone from a microphone fault. Use the observations to distinguish a documented setting from an unresolved symptom.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Own voice heard inside the headphones during a normal conversation; not proof of transmitted speech.
Connection scope: Bluetooth. Symptom: Sound changes during calls.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at check-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
check-0
Is the symptom how much of your own voice you hear?
If the other caller cannot hear you, a self-monitoring setting is a different issue.
Look for: Confirm the stated observation; do not infer an unavailable detail.
- If Yes / this check is completed → Can you identify the game/chat wheel?
- If No / the check cannot be completed → Keep the last observation for support
- If I do not know / cannot check → An observation is still unknown
- Manufacturer-documented Original Maxwell user guide ↗Sidetone — Double-clicking the game/chat wheel toggles own-voice monitoring; this is separate from a far-end microphone test.Original Maxwell, not Maxwell2 or Maxwell2ANC. Bluetooth-specific claims distinguished from USB/dongle functions. · Source checked 2026-11-09
check-1
Can you identify the game/chat wheel?
It is distinct from the headset volume wheel used for EQ selection.
Look for: Confirm the stated observation; do not infer an unavailable detail.
- If Yes / this check is completed → Compare a sidetone toggle
- If No / the check cannot be completed → Keep the last observation for support
- If I do not know / cannot check → An observation is still unknown
- Manufacturer-documented Original Maxwell user guide ↗Sidetone — Double-clicking the game/chat wheel toggles own-voice monitoring; this is separate from a far-end microphone test.Original Maxwell, not Maxwell2 or Maxwell2ANC. Bluetooth-specific claims distinguished from USB/dongle functions. · Source checked 2026-11-09
check-2
Compare a sidetone toggle
Double-click the game/chat wheel to toggle sidetone; listen for its on/off cue. Remember the old state.
Look for: Perform only this check, then choose whether it could be completed.
- If Yes / this check is completed → Does your self-monitoring change as expected?
- If No / the check cannot be completed → Keep the last observation for support
- If I do not know / cannot check → An observation is still unknown
- Manufacturer-documented Original Maxwell user guide ↗Sidetone — Double-clicking the game/chat wheel toggles own-voice monitoring; this is separate from a far-end microphone test.Original Maxwell, not Maxwell2 or Maxwell2ANC. Bluetooth-specific claims distinguished from USB/dongle functions. · Source checked 2026-11-09
check-3
Does your self-monitoring change as expected?
Observe in the next normal conversation. Hearing sidetone is not an independent verification of what a remote app receives.
Look for: Confirm the stated observation; do not infer an unavailable detail.
- If Yes / this check is completed → Checks completed — report your actual outcome
- If No / the check cannot be completed → Keep the last observation for support
- If I do not know / cannot check → An observation is still unknown
- Manufacturer-documented Original Maxwell user guide ↗Sidetone — Double-clicking the game/chat wheel toggles own-voice monitoring; this is separate from a far-end microphone test.Original Maxwell, not Maxwell2 or Maxwell2ANC. Bluetooth-specific claims distinguished from USB/dongle functions. · Source checked 2026-11-09
Possible result
An observation is still unknown
Check the exact model and linked instructions before continuing. An unknown setting or response is not evidence of a fault.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Keep the last observation for support
These checks have not established a working setup. Contact manufacturer support with the exact source, software and last observed response. No hardware or firmware fault is diagnosed.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Checks completed — report your actual outcome
Completion does not automatically mean the original problem is solved. Report whether these checks solved, partly helped or did not help your setup. No Audio Review physical test is claimed.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.