Audio Fix / setup help
JBL Bar 500MK2 and Yamaha True X Bar 50A: select an already connected direct HDMI player
The verified direct player already uses this soundbar HDMI IN; the current bar source is different.
Manufacturer-documented Reviewed 2026-11-09 · Revision 1
Follow these checks in Audio Fix →When this guide applies
Only JBL Bar 500MK2 or Yamaha True X Bar 50A (SR-X50A), with the direct player already connected to that soundbar HDMI IN and partner/source capabilities confirmed. Both exact manuals document the same supplied-remote HDMI selection; no TV-return selection or HDMI capability is inferred.
Connection scope: HDMI / ARC / eARC audio. Symptom: Sound goes to the wrong output.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at step-0. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
step-0
Is the player already connected directly to this bar HDMI IN, with the TV on its actual HDMI output path?
Confirm the exact JBL Bar 500MK2 or Yamaha SR-X50A model. A TV app returning sound uses the TV source instead; this does not change any TV menu.
Look for: Confirm the actual prerequisite or observation. Stop safely if unknown.
- If Yes, confirmed → Do the exact source, TV and installed cable documents confirm this programme format and HDCP requirements?
- If No → Stop at the unconfirmed condition
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented JBL Bar 500MK2 official manual ↗PDF pages 9, 10, 15 — A direct HDMI player uses the bar HDMI IN source. The supplied remote HDMI button selects it; full HDMI-CEC compatibility is not guaranteed.Existing verified direct-player path, not TV-app return or a newly invented input. · Source checked 2026-11-09
- Manufacturer-documented TRUE X BAR 50A SR-X50A remote ↗TV/HDMI source; SURROUND L/R controls — TV selects television audio; HDMI selects a direct HDMI source. SURROUND L/R +/- adjusts each already registered wireless surround speaker separately.Exact SR-X50A controls, with existing original/officially compatible setup verified. · Source checked 2026-11-09
step-1
Do the exact source, TV and installed cable documents confirm this programme format and HDCP requirements?
An HDMI connector alone does not prove decoder, HDR or pass-through capability.
Look for: Confirm the actual prerequisite or observation. Stop safely if unknown.
- If Yes, confirmed → May current playback switch to that direct player at low initial listening levels?
- If No → Stop at the unconfirmed condition
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented JBL Bar 500MK2 official manual ↗PDF pages 9, 10, 15 — A direct HDMI player uses the bar HDMI IN source. The supplied remote HDMI button selects it; full HDMI-CEC compatibility is not guaranteed.Existing verified direct-player path, not TV-app return or a newly invented input. · Source checked 2026-11-09
- Manufacturer-documented TRUE X BAR 50A SR-X50A remote ↗TV/HDMI source; SURROUND L/R controls — TV selects television audio; HDMI selects a direct HDMI source. SURROUND L/R +/- adjusts each already registered wireless surround speaker separately.Exact SR-X50A controls, with existing original/officially compatible setup verified. · Source checked 2026-11-09
step-2
May current playback switch to that direct player at low initial listening levels?
The existing bar source will stop.
Look for: Confirm the actual prerequisite or observation. Stop safely if unknown.
- If Yes, confirmed → Press HDMI on the supplied soundbar remote to select its direct HDMI input
- If No → Stop at the unconfirmed condition
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented JBL Bar 500MK2 official manual ↗PDF pages 9, 10, 15 — A direct HDMI player uses the bar HDMI IN source. The supplied remote HDMI button selects it; full HDMI-CEC compatibility is not guaranteed.Existing verified direct-player path, not TV-app return or a newly invented input. · Source checked 2026-11-09
- Manufacturer-documented TRUE X BAR 50A SR-X50A remote ↗TV/HDMI source; SURROUND L/R controls — TV selects television audio; HDMI selects a direct HDMI source. SURROUND L/R +/- adjusts each already registered wireless surround speaker separately.Exact SR-X50A controls, with existing original/officially compatible setup verified. · Source checked 2026-11-09
step-3
Press HDMI on the supplied soundbar remote to select its direct HDMI input
Leave television settings, cables and source format unchanged.
Look for: Perform only the stated operation, then confirm it was possible.
- If I completed this → Does the intended player programme now play through this existing path?
- If I could not do this → Stop at the unconfirmed condition
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented JBL Bar 500MK2 official manual ↗PDF pages 9, 10, 15 — A direct HDMI player uses the bar HDMI IN source. The supplied remote HDMI button selects it; full HDMI-CEC compatibility is not guaranteed.Existing verified direct-player path, not TV-app return or a newly invented input. · Source checked 2026-11-09
- Manufacturer-documented TRUE X BAR 50A SR-X50A remote ↗TV/HDMI source; SURROUND L/R controls — TV selects television audio; HDMI selects a direct HDMI source. SURROUND L/R +/- adjusts each already registered wireless surround speaker separately.Exact SR-X50A controls, with existing original/officially compatible setup verified. · Source checked 2026-11-09
step-4
Does the intended player programme now play through this existing path?
A selected input cannot add unsupported source or partner capabilities.
Look for: Confirm the actual prerequisite or observation. Stop safely if unknown.
- If Yes, confirmed → Checks completed — report the actual result
- If No → Stop at the unconfirmed condition
- If I do not know / cannot check → A required fact is unknown
- Manufacturer-documented JBL Bar 500MK2 official manual ↗PDF pages 9, 10, 15 — A direct HDMI player uses the bar HDMI IN source. The supplied remote HDMI button selects it; full HDMI-CEC compatibility is not guaranteed.Existing verified direct-player path, not TV-app return or a newly invented input. · Source checked 2026-11-09
- Manufacturer-documented TRUE X BAR 50A SR-X50A remote ↗TV/HDMI source; SURROUND L/R controls — TV selects television audio; HDMI selects a direct HDMI source. SURROUND L/R +/- adjusts each already registered wireless surround speaker separately.Exact SR-X50A controls, with existing original/officially compatible setup verified. · Source checked 2026-11-09
Possible result
Checks completed — report the actual result
Completion does not automatically mean the problem is solved. Report what actually happened; no physical test or measured repair is claimed.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Stop at the unconfirmed condition
A required setup or response was not confirmed. Retain the actual observation and consult the exact source/partner manual or official support. Do not escalate to a reset, update installation, internal repair or unsafe wiring change.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
A required fact is unknown
Confirm the actual model, connection, partner capability and state before continuing. Do not guess a menu, interrupt an installation or modify a live source by trial and error.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.