Audio Fix / setup help
Eversolo DMP-A6 Gen 2: distinguish ARC Input from the audio-only HDMI output
distinguish ARC Input from the audio-only HDMI output. A TV supports ARC/eARC and this is the Gen 2 player. The cable roles are known. Volume is low and all devices will be off before any necessary cable correction.
Manufacturer-documented Reviewed 2026-11-10 · Revision 1
Follow these checks in Audio Fix →When this guide applies
A TV supports ARC/eARC and this is the Gen 2 player. The cable roles are known. Volume is low and all devices will be off before any necessary cable correction.
Connection scope: HDMI / ARC / eARC audio. Symptom: An option or codec is missing.
This is a documented check, not a diagnosis of your equipment. The model name does not confirm the selected input, mode, software or connected partner.
If your exact model or a required setting is unknown, use the “I don’t know” branch below. Do not apply a similarly named model’s instructions.
Checks and possible outcomes
Start at scope. Follow the link that matches what you actually observe. Alternative branches are not a single sequence of actions.
scope
Confirm the exact setup
A TV supports ARC/eARC and this is the Gen 2 player. The cable roles are known. Volume is low and all devices will be off before any necessary cable correction.
Look for: Confirm the stated setup or visible result. Stop if it is unknown.
- If Yes, confirmed → Read both HDMI labels
- If No / my setup differs → Keep the observation for support
- If I cannot confirm → Confirm the unknown detail first
- Manufacturer-documented Eversolo DMP-A6 Gen 2 — manufacturer instructions ↗English pp.7,29, ARC Input — The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role. Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown. Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.Exact models: Eversolo DMP-A6 Gen 2. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10
a1
Read both HDMI labels
The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role.
Look for: The cable reaches ARC Input, not HDMI audio output.
- If I completed this check → Select the documented ARC source
- If I cannot complete this → Keep the observation for support
- If I cannot determine this → Confirm the unknown detail first
- Manufacturer-documented Eversolo DMP-A6 Gen 2 — manufacturer instructions ↗English pp.7,29, ARC Input — The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role. Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown. Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.Exact models: Eversolo DMP-A6 Gen 2. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10
a2
Select the documented ARC source
Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown.
Look for: ARC Input and the TV’s PCM output are confirmed.
- If I completed this check → Check an ordinary TV clip
- If I cannot complete this → Keep the observation for support
- If I cannot determine this → Confirm the unknown detail first
- Manufacturer-documented Eversolo DMP-A6 Gen 2 — manufacturer instructions ↗English pp.7,29, ARC Input — The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role. Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown. Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.Exact models: Eversolo DMP-A6 Gen 2. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10
a3
Check an ordinary TV clip
Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.
Look for: Record actual TV audio and retain the different HDMI port roles.
- If I completed this check → Check the actual result
- If I cannot complete this → Keep the observation for support
- If I cannot determine this → Confirm the unknown detail first
- Manufacturer-documented Eversolo DMP-A6 Gen 2 — manufacturer instructions ↗English pp.7,29, ARC Input — The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role. Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown. Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.Exact models: Eversolo DMP-A6 Gen 2. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10
result
Check the actual result
Are the ARC input role, PCM TV output and actual playback through the verified analogue chain confirmed?
Look for: Confirm the stated setup or visible result. Stop if it is unknown.
- If Yes, confirmed → Checks completed — report the actual outcome
- If No / my setup differs → Keep the observation for support
- If I cannot confirm → Confirm the unknown detail first
- Manufacturer-documented Eversolo DMP-A6 Gen 2 — manufacturer instructions ↗English pp.7,29, ARC Input — The player has an audio-only HDMI output and a separate ARC input. For return audio, the TV’s ARC/eARC port must reach the player’s ARC input. The audio-only output is a different role. Open Source and select ARC Input. On the TV use a supported PCM output format, not an unconfirmed Dolby/DTS bitstream. Consult that TV’s own menu if its output option is unknown. Play a familiar quiet clip through an already verified analogue downstream route. The Gen 2 manual’s ARC input is not a promise that a soundbar can be connected to the audio-only HDMI output.Exact models: Eversolo DMP-A6 Gen 2. Follow only the cited role and variant; successor models are excluded. · Source checked 2026-11-10
Possible result
Checks completed — report the actual outcome
The stated observation was confirmed in this setup. Completion is not an automatic Solved report, a hardware diagnosis or a physical Audio Review test.
steps completed
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Keep the observation for support
Record the exact model, source, connection and last visible result. Do not reset equipment, open its chassis, bypass protective limits or install firmware to compensate for an unconfirmed result.
next support
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.
Possible result
Confirm the unknown detail first
An unknown indication is not a diagnosis. Check the exact instructions or ask the manufacturer before continuing.
insufficient data
Reaching this result does not mean the issue is solved. Only your own feedback can report improvement.